Pathway
Broadband Technician
The Broadband Technician assists with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment. Technicians have direct, face-to-face contact with customers. Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, Wi-Fi, and/or high-speed networks.
Length of Apprenticeship: One year
Job Competencies
Youth apprentices must complete a total of 9 competencies per year. Eight must be from the list below. If necessary, employers can substitute up to 1 competency per year with another occupationally appropriate skill. That skill should be added to the competency list for assessment. Note that where necessary, skills can be simulated.
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Competencies
- Evaluate work order
- Install and configure customer infrastructure
- Verify completion of installation
- Evaluate repair work order
- Diagnose service problem
- Resolve service problem
- Install or replace ONT UPS
- Educate customers on product use
- Maintain information and system security
Related Instruction
Students must enroll in 1 High School Credit or 3 College Credits of related instruction each year they participate in the Youth Apprenticeship program.
Purpose of Related Instruction
The purpose of choosing a related instruction course is to ensure students are learning technical and academic skills that support the student's ability to perform their work tasks. This should be done concurrently with on-the-job training to make relevant connections between learning competencies and work.
Choosing Related Instruction
You will collaborate with your YA Coordinator and School Counselor to determine the most appropriate option for related instruction. A course within your high school directly related to the career pathway is ideal, especially if dual credits and/or hours related to a potential registered apprenticeship are offered.
If there is not a directly related course in your school district, related instruction in the same career cluster is also acceptable.
If there is not a course within that career cluster in your school district, you may request to register for a college course through the Start College Now program with a local technical college, Early College Credit from a local university, or from an alternative provider such as Destinations Career Academy
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- PLTW CS Essentials
- AP CS Principles
- Computer Repair
- Microsoft Office
- Cybersecurity
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- Broadband Installation
- Broadband Support and Repair
- Device Repair and Maintenance
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- Intro to Networking
- Guide to Computer Management & Networking
Post Secondary
There are numerous opportunities to continue your education after completing the Youth Apprenticeship program.
Registered Apprenticeships
Registered Apprenticeship in the Broadband pathway is IT: Broadband Technology