Automotive Detail Technician

Contributes to guest satisfaction by washing guests’ vehicles after the completion of any service repair. Assists sales associates in preparing new and used vehicles to exceed the guest’s expectations and meet the dealership’s standards before being delivered or shown to a guest. ESSENTIAL DUTIES include the following. Other duties may be assigned. ▪ Promotes and upholds the 11 Bergstrom Guest Service Basics and Bergstrom Standards. ▪ Cleans every new and used car delivery, rental, service guest vehicle, body shop guest vehicle, and spot delivery before the vehicle leaves the dealership or is shown to a guest. ▪ Washes vehicle exterior, cleans interior and exterior windows, wipes down door jambs, and applies wax to auto body as needed or requested. ▪ Vacuum interior of vehicle to remove loose dirt and debris and cleans upholstery, rugs, and other surfaces, using appropriate cleaning agents, applicators, and cleaning devices. ▪ Applies revitalizers and preservation agents to interior vinyl or leather surfaces and treats fabrics with spot- and stain-resistant chemicals. ▪ Cleans engine and engine compartment with steam-cleaning equipment and various cleaning agents. ▪ Restores appearance of engine area, rugs and upholstery, and painted surfaces. Uses touch-up paint, dyes, and other appropriate materials. ▪ Drives vehicle from locked parking lot to guest after completion of service visit and removes all floor, seat and wheel coverings. ▪ Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation before delivering to guests. ▪ Applies special-purpose cleaners to remove foreign materials which normal cleaning procedures do not remove, utilizing experience and judgment and following product manufacturer's recommendations. ▪ Uses proper eye, hand, and body protection when using products that require protection. © Copyright (2022) Bergstrom Automotive. All rights reserved ▪ Ensures proper stickers are displayed in the vehicle's window and removes all window stickers on sold vehicles. ▪ Fills vehicles with fuel. ▪ Applies dressing on tires and tire wells. ▪ Responsible for maintaining clean and presentable showroom and stock vehicles at all times. ▪ Responsible for shuttling guests to and from service appointments or picking up vehicle parts as needed. ▪ Ensures that all entrances are free from snow and debris. ▪ Empties trash and paper containers throughout dealership ▪ Assists with building and lot upkeep. ▪ Assists with touch-up paint, buffing paint and scratches, and paint protection. ▪ Lends assistance when needed to any department or staff member when necessary. ▪ Keeps the work area neat and clean. ▪ Operates all tools and equipment in a safe manner. ▪ Report any safety issues immediately to management. ▪ Has consistent, timely on-site attendance during scheduled hours and ability to work additional hours as needed. ▪ Responsible for other duties as assigned or required by business need.