Customer Service Representative

As a Student Customer Service Representative, you’ll be the friendly face customers rely on every day. You’ll help people with their money, make sure transactions are accurate, and recommend services that can help them meet their goals. It’s a great way to learn about banking, customer service, and teamwork while building your professional skills. *The typical schedule will be occasional part-time (10-20 hours/week) during the school year & part-time/full-time (30-40 hours/week) during the Summer. 📋 What You’ll Do: Help customers understand their financial options Recommend bank products based on customer needs Greet and assist customers with a positive, friendly attitude Process everyday banking transactions—cashing checks, making deposits, and withdrawals Work closely with your teammates to keep the branch running smoothly 🛠️ Skills You’ll Use and Grow: Friendly attitude and strong people skills Ability to work with computers and basic software like Word, Excel, Outlook, and Teams Clear communication by phone, email, and in person Ability to stay calm and helpful—even when things get busy Dependability, attention to detail, and pride in your work Willingness to learn new things and take on challenges